General Service Agreement between the Client and the Company
This Agreement is entered into between the Client (the individual or entity engaging services) and West Coast Media Ninja Ltd. By engaging the Company's services or making payment, the Client confirms they have read, understood, and agreed to these terms.
Squamish, BC, Canada V8B 0Y4
Background
The Client acknowledges that the Company has the expertise, experience, and capability to provide paid media, marketing, and consulting services.
The Company agrees to provide such services under the terms outlined in this Agreement.
Services include, but are not limited to:
- Paid advertising management (Google, Meta, TikTok, etc.)
- Funnel strategy and optimization
- Lead generation systems
- Consulting and advisory services
Term of Agreement
This Agreement begins on the date the Client engages the Company (whether by written agreement, verbal confirmation, or initial payment) and continues for the agreed service term.
Payment
Client agrees to pay all fees as outlined in the agreed proposal, invoice, or service agreement.
Payments may be made via:
- Credit card
- Bank transfer (ACH or equivalent)
Currency
Unless otherwise stated, all fees are in USD or CAD, as specified in the agreement or invoice.
Terms of Sale
- Services are billed in advance unless otherwise agreed in writing
- All fees are based on the scope defined at the time of purchase
- Additional work outside scope may incur additional charges
No Guarantees / Performance Disclaimer
Client acknowledges:
- Marketing and advertising results are not guaranteed
- Performance depends on multiple external factors including market conditions, competition, offer quality, and platform algorithms
- The Company does not guarantee specific results (e.g., ROAS, leads, revenue)
Advertising Disclaimer
Client understands:
- Ad platforms (including Google, Meta, TikTok) are third-party services not controlled by the Company
- Accounts may be suspended, restricted, or disabled at any time
- The Company is not liable for account bans, policy violations, or platform decisions
Client is responsible for:
- Complying with platform policies
- Maintaining billing methods for ad spend
- All advertising spend is paid directly by the Client to the platform unless otherwise stated
Refunds, Cancellations & Chargebacks
Refunds
All payments are final and non-refundable unless otherwise agreed in writing.
Cancellations
- Ongoing services may be canceled with 30 days written notice after any initial term
- Work completed prior to cancellation remains payable
Chargebacks
Client Responsibilities
Client agrees to:
- Provide accurate and complete information
- Respond in a timely manner when required
- Maintain access to necessary accounts (ad platforms, analytics, etc.)
- Approve or review deliverables promptly
Intellectual Property
All materials, strategies, systems, and processes provided by the Company remain the intellectual property of the Company unless otherwise agreed.
Client is granted a limited, non-transferable license to use materials solely for their business.
Confidentiality
Both Parties agree to keep confidential:
- Business strategies
- Proprietary systems
- Client data and information
This obligation continues after termination of the Agreement.
Limitation of Liability
To the maximum extent permitted by law:
- The Company shall not be liable for indirect, incidental, or consequential damages
- Total liability shall not exceed the total fees paid by the Client
Indemnification
Client agrees to indemnify and hold harmless the Company against any claims, damages, or liabilities arising from:
- Client's business activities
- Misuse of services
- Violation of laws or platform policies
Data & Communication Recording
Client agrees that communications (calls, messages, meetings) may be recorded and stored for quality, training, and documentation purposes.
Termination
The Company reserves the right to terminate Services immediately if:
- The Client breaches this Agreement
- Payments are not made
- The Client engages in unethical or illegal activity
Severability
If any provision is found unenforceable, the remaining provisions remain in full effect.
Assignment
This Agreement may not be transferred or assigned without written consent, except in the case of business sale, merger, or acquisition.
Governing Law
This Agreement shall be governed by the laws of British Columbia, Canada.
Any disputes shall be resolved through binding arbitration in British Columbia, unless otherwise required by law.
Both Parties waive the right to participate in class action proceedings.
Acceptance of These Terms
By engaging the Company's services or making payment, the Client confirms they have:
- Read these Terms of Service in full
- Understood the obligations and conditions outlined
- Agreed to be bound by this Agreement